ADMINISTRATORS - FREQUENTLY ASKED QUESTIONS

Unlike other organisations there are limits to what we can tell you in advance. We understand that this may cause some frustration, however once you are further down the recruitment process we can tell you more. For now, here are some questions that we tend to get asked at this stage.  You should, of course, make sure you have carefully studied the information on the site, especially the nationality and security clearance aspects.


APPLICATION PROCESS AND SECURITY CLEARANCE

Q Do I need to have admin experience for these roles?

A While experience is relevant and useful, it's not essential. How you do during the assessment process is the most important thing.

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Q Do I need to be a British citizen?

A Yes. In addition, at least one of your parents must be a British citizen or have substantial ties with the UK (if deceased, the parent must have had British citizenship/substantial ties with the UK). You will also need to meet our residency rule. Normally this means that you will need to have lived in the UK for the last 10 years, but you may still be eligible even if you have not been here all that time. British dual nationals may apply but must be prepared to renounce their other nationality, if required before joining SIS.

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Q What should I say to my referees?

A At this stage, nothing. References are not taken up until later in the recruitment process. At this point, only put down names of potential referees who may be willing to provide a reference. You should not inform them.

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Q Who can I tell about my application?

A You may tell your parents, close partner or spouse, provided that they're British. You should also make them aware of how important it is that they themselves tell no one else. Please note that if you tell anybody other than these people, your application may not be successful. This includes your referees who will not be contacted until later on in the recruitment process.

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Q Can you explain the selection process?

A You can apply online on this site. After answering a few questions, you'll get through to an online application form, where you can tell us a bit about how you've delivered the skills we're looking for in our competency questions. We'll then invite you to an initial Assessment Centre, which will include a few administration tests. If successful, we'll ask you to come to an interview. Finally, you'll go through a medical and the security clearance process.

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Q How long will the recruitment process take?

A The online recruitment process will take around six weeks on average.  The Assessment Centre and interview should then be completed in about four weeks.  Security clearance usually takes around 2-3 months.

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Q Do you have any advice for me on filling out the application form?

A We ask you to provide examples of how you've demonstrated skills - or competencies - that you'll need in a role at SIS. These questions require at least a couple of paragraphs as an answer - so we can see exactly how you have displayed the skill we require.

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Q Can you tell me a bit about the next stages?

A There's nothing intimidating about the interviews and you will have plenty of time to ask any follow up questions. You will be seen by an occupational psychologist to check that you have the kind of temperament that suits the work of an administrator in SIS and an interview with two members of our recruitment team. You will also be required to take a drugs test.

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Q Can you explain the Security Clearance a bit further?

A It's a very detailed process, where we'll look at you, your family and those close to you. We'll look in depth into your finances and we'll also require you to have a medical and you will be tested for drugs. Once you're cleared, we'll also ask you to sign the Official Secrets Act.

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Q If my application's unsuccessful, will I be given feedback?

A We're not able to give feedback at the Assessment Centre stage, but anyone coming through to interview can request it.

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TRAINING AND CAREERS

Q What's the career structure for an Administrator?

A You'll spend about two to three years in your first role before moving on to your next. From HR to accounts or a regional desk, there are plenty of areas to move around. Progression is most likely to come through opportunities in Corporate Services.

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Q What kind of training will I receive?

A You will be given induction training once you join. Then you'll get IT training before you begin your job. We're very keen on giving people the chance to develop their administration careers within the Service, so as well as structured development programmes, you can also request specific training to shape your career in a particular direction.

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Q Will I get to work overseas and how long will it take?

A On the whole no. Opportunities to work overseas are fairly limited and the majority of Administrators can expect to spend their whole career in the UK. Competition for the small number of overseas Administrator positions that do exist is tough, with each individual being assessed on their suitability.

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Q Will there be any opportunities to move into an Operational Officer role?

A No, not really. If you think your skills are best suited to the role of an Operational Officer you should apply for that position. Entry into SIS as an Administrator is not a back-door route to becoming an Operational Officer.

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Q What happens when I want to leave the Service?

A You are absolutely free to leave at any time. (Although, of course, we hope you'll enjoy a long career with us). The skills you build up here will make you highly marketable.

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OUR CULTURE

Q Is SIS a friendly place to work?

A Very. You'll receive a warm welcome when you join. Not only will you get to know the people in your team, you'll also meet people throughout the organisation during your induction and in the course of your work. If you wish, you can also take part in the many sports teams and social clubs at SIS. Finally, we have a gym, café, restaurant and even a bar on site. All in all, it's a really easy place to settle in and make friends.

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